Only defective items can be returned. You must fill out a return authorization form to do so. If you do not fill out a return authorization form, and send your item back, you will not receive a refund nor the item sent back.

Made-to-order products are not eligible for return or exchanges.

Defective items can be exchanged after filling out and returning a return authorization form to Adaptec Solutions.

Processing and order times are dependent on the type of product ordered. Made-to-order delivery times will be confirmed in the acknowledgement, whereas smaller, in stock products can have a 3-5-day delivery time.

We do not ship internationally. We only ship to the contiguous United States.

Accepted payment forms include the following: Visa, MasterCard, American Express, Discover, JCB, Diner’s Club, Shopify (Shopify’s Pay), Apple Pay, Google Pay, and PayPal.

Yes, sales tax is applied to every item ordered from Adaptec Solutions Online. Tax amount is determined by the state in which the item is delivered.

Accepted payment forms include the following: Visa, MasterCard, American Express, Discover, JCB, Diner’s Club, Shopify (Shopify’s Pay), Apple Pay, Google Pay, and PayPal.

Orders placed after 5pm will not be received until the following business day. Additionally, if particular items are out of stock, it could take longer to receive.

No, you are only able to pay with one credit card.

Contact us at customersupport@adaptecsolutionscom to talk to us about the product you’re interested in.

You can call us at (888) 464-1082 or email us at customersupport@adaptecsolutions.com

You can call us at (888) 464-1082 or email us at customersupport@adaptecsolutions.com